BPOs and SSCs businesses have often the customer satisfaction as their #1 priority. Lots of efforts and valuable resources are engaged for the sake of a happy customer. A number of BPOs have a QA responsible if not a whole small unit dedicated to track and analyse what’s wrong, because yes, there’s always something wrong. [...]
read more »Posted on abril 3rd, 2011 Written by Mohammed El Hanini
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My name is Mohammed El Hanini and I became fortuitously a SAP HCM Consultant.
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